Scoold + Microsoft Teams
Ask questions from Teams. Get answers in Scoold. Build a permanent knowledge base.
Stop losing knowledge in Teams chat threads. With the Microsoft Teams integration, questions from your Teams channels can be routed to Scoold, where they get answered and indexed permanently.
Integration highlights
Create questions and answers instantly from Microsoft Teams
• Asking a question on Teams is as easy as writing @Scoold ask How do I...?
• To answer, simply type in @Scoold answer [question URL] Here's my answer...
• You can also turn any chat message into a Scoold question or answer by using the special message actions.
Full editing capability
• Compose a new question by typing in the @Scoold ask command.
• To compose a new answer, type in @Scoold answer
• Write longer pieces of text, choose the exact title and tags you want your question to have.
Search for questions, people or tags
• Perform advanced search queries from the message compose box in Teams by typing @Scoold search and choosing a search option from the menu.
• Find any question, person or tag instantly and share the results with your team.
Real-time notifications
• Linked channels will be instantly notified whenever a new question or answer is created on Scoold.
• Mentions of people in chat are sent to the channel even if the person is mentioned at a later revision of the post.
• Mention anyone in Scoold from Teams, by linking to their profile in your post.
Approve questions and answers without leaving the channel
• A handy feature for moderators who wish to keep an eye on new posts on Scoold.
• If new posts require explicit approval from mods, Scoold will notify the chat by presenting the option to "Approve" or "Delete" the newly created post.
How to set it up
- 1
You'll need a copy of Scoold Pro up and running first.
- 2
Create a new bot from the Teams Developer Portal.
- 3
Copy the bot credentials and configure Scoold to use them.
- 4
Connect Scoold to Teams from the "Administration" page in Scoold.
- 5
Follow the documentation to get started.
Need detailed setup instructions? Read the documentation →
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